Privacy Policy for Jobaskit Trainings

Effective Date: 17-06-2025
Last Updated: 17-06-2025

1. Introduction

Welcome to Jobaskit Training. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we handle your data across our website https://training.jobaskit.com.

2. Definitions

Personal Data, Sensitive Data, Processing, Third Parties, and more terms used in this policy shall be interpreted as per applicable Indian IT Laws and GDPR.

3. Scope

This policy applies to all users of the Jobaskit Training platform, including website visitors, course registrants, and placement candidates.

4. Legal Basis & Governing Laws

We operate under the IT Act 2000 (India), SPDI Rules, and, where applicable, GDPR regulations.

5. Information We Collect

6. How We Collect It

We collect your data via form submissions, session tracking tools (cookies), offline events, and third-party integrations (Zoom, Razorpay).

7. Cookie and Tracking Policy

We use cookies for analytics (Google, Meta Pixel), session state, and personalization. You may disable non-essential cookies via browser settings.

8. Usage of Information

Your data helps us: enroll users, issue certifications, offer placements (with consent), analyze usage, fulfill legal/tax obligations, and improve UX.

9. Retention & Deletion Policy

Data is retained based on type: academic (5 years), payments (8 years), testimonials (until withdrawn). Account deletion can be requested anytime unless legally blocked.

10. Your Rights

Email: training@jobaskit.com

11. Communication Preferences

You can opt in/out of emails, SMS, or WhatsApp messages for promotional and transactional updates. Unsubscribe links are provided in all non-essential communications.

12. Placement Data Usage

With explicit consent, we may share your resume, test scores, and portfolio with placement partners. You may withdraw placement participation any time.

13. Accessibility Commitment

Our platform follows WCAG 2.1 AA standards for accessibility. Users with disabilities may request accommodations such as extended deadlines or alternative formats.

14. Breach Notification

In the event of a data breach, users and authorities will be notified within 72 hours as required by law. Affected systems will be isolated and investigated immediately.

15. Internal Access Control

Only authorized staff (based on roles) can access your data. Support sees contact info only. Trainers view progress and assignments. Placement team sees resumes.

16. Media/Testimonial Consent

If you submit a testimonial or video review, it may be published on our site/socials with your permission. You may revoke this anytime in writing.

17. Automated Processing

We may use automation for personalized course recommendations or interview scheduling. Decisions involving certification or rejection are never fully automated.

18. Grievance Redressal

Contact our Grievance Officer at training@jobaskit.com. You will receive a response within 15 business days as per IT Rules 2021.

19. Children's Privacy

This platform is intended for individuals aged 16 and above. Any account found created by minors will be deactivated and deleted upon discovery.

20. Legal Disclosure

We may share your data with law enforcement agencies, regulators, or courts upon valid legal request or court order without prior notice.

21. Data Security Measures

We implement SSL encryption, server firewalls, 2FA for admin access, and perform regular vulnerability assessments to safeguard your data.

22. User Responsibilities

Users must keep credentials confidential, avoid impersonation, and use the platform ethically. Misuse may lead to account termination or legal action.

23. Third-Party Services

We use Razorpay / GPay / Paytm for payments, WhatsApp API for communication, and YouTube/Vimeo for content delivery. Each service provider complies with our Data Protection Agreement.

24. Certification & Validation

Certifications include name, course title, and unique ID. They are verifiable online and may be revoked in cases of fraud or academic dishonesty.

25. Business Continuity

We maintain daily backups and a failover infrastructure to ensure your data and learning progress are safe even during outages.

26. Event Participation Data

Data collected at college events or offline drives will be stored securely and used only for academic or support purposes unless otherwise consented.

27. Legal Hold

When required by law, data may be preserved under legal hold and excluded from deletion requests until investigations or legal matters conclude.

28. Analytics and Heatmaps

We use aggregated, anonymized data to optimize content and user experience. Session replay tools (e.g., Hotjar) may be used only for usability insights.

29. Feedback, Surveys & Ratings

Any feedback submitted may be used to improve services or featured on the site. Ratings are anonymized unless public consent is given.

30. Retargeting & Remarketing

We may run remarketing campaigns using Meta Pixel and Google Ads. No sensitive or personally identifiable data is shared with ad platforms.

31. Account Deletion

You can delete your account via a formal request to support. Deletion is processed within 30 business days unless legal holds apply.

32. Role-Based Access Control (RBAC)

Our platform restricts access to personal data through role assignments and audit logs. Only authorized departments access specific datasets.

33. Certification Sharing

You may share your certificates on LinkedIn or other platforms. Verification URLs are provided. Do not alter certificate content.

34. Misuse & Fraud Policy

Detected fraud—like fake resumes or impersonation—will result in termination of service and notification to relevant authorities.

35. Account Recovery

If you lose access, account recovery requires email or mobile OTP verification. Government-issued ID may be required in some cases.

36. Hosting & Data Localization

We host learner data primarily in India. Cross-border backup storage adheres to GDPR and Indian data residency rules.

37. International Access

Users outside India are subject to their region’s data laws. If local laws conflict with ours, we will prioritize user privacy under best-effort principles.

38. Alumni & Volunteer Data

Alumni or mentors may be listed on public leaderboards or events with consent. You can request to unpublish your name anytime.

39. External Links Disclaimer

Our site may link to YouTube, partner LMS portals, or job platforms. We are not responsible for their privacy practices. Read their policies separately.

40. Review and Audit

We audit internal access logs quarterly and update this policy annually or when changes in legal/commercial processes occur.

41. APIs and SDK Usage

APIs and SDKs (e.g., WhatsApp, Google Maps) used on the platform are audited for compliance and data security.

42. Session Expiry

For security, sessions expire after 30 minutes of inactivity. Users will need to log in again to resume learning or payments.

43. Data Portability

Upon request, we can provide your data in machine-readable formats such as CSV or JSON within 15 days.

44. Bulk Data Requests

Institutions or organizations requesting bulk data reports must submit written requests with justification and sign a separate agreement.

45. Parental Consent

In the rare case of users aged 16–18, we may require parental/guardian consent to process sensitive information or display achievements.

46. Change of Ownership

If Jobaskit is merged, acquired, or sold, user data may be transferred to the new entity with continued protection under this policy.

47. Compliance & Certification

We align our operations with ISO 27001 and GDPR readiness frameworks. Annual assessments are conducted internally and externally.

48. Policy Enforcement

Breaches of this policy by employees, contractors, or users will lead to disciplinary action including access revocation or legal complaint.

49. Policy Versioning

This policy is version-controlled. Changes are logged, and major updates are announced on the dashboard and via email if opted-in.

50. Contact & Grievance Office

Email: training@jobaskit.com
Phone: +91-7339207420
Address: Makos Infotech Pvt Ltd, Chennai-600096, Tamil Nadu, India

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